Enterprise-grade, multi-vendor maintenance designed to protect uptime, reduce operational risk, and optimize total cost of ownership without OEM lock-in or inflated pricing. From rapid incident response to end-of-life lifecycle planning, FedTek covers the full arc of enterprise infrastructure maintenance across storage, servers, and networking.
What We Provide
Third-Party Maintenance (TPM)
Multi-vendor support for storage, servers, and networking across major platforms independent of OEM timelines and pricing.
Structured Incident Response
Rapid triage, coordinated dispatch, and a clear restoration path from first contact to full resolution. Learn more about our support process.
On-Site & Remote Engineering
Right expertise matched to severity and environment wherever your infrastructure lives.
Flexible Coverage Windows
Business-hours through 24×7 options tailored to the criticality of each system and site.
Parts Logistics & Spares
Reduce mean time to restore with smarter spares planning and coordinated parts logistics.
MAC & Decommissioning
Hands-on support for moves, adds, changes, and data center transitions of any scale.
Lifecycle & Refresh Planning
Align maintenance decisions, risk tolerance, and capital budgets across the full asset lifecycle.
Multi-Vendor Simplification
Reduce complexity across mixed environments and aging platforms under a single support partner.
How We Support You
- Right-sized support model aligned by system, site, and workload criticality
- Single point of contact with defined escalation paths
- Consistent triage, documentation, and coordinated follow-through
- Multi-vendor simplification across mixed environments and aging platforms
- Accountable status updates from ticket open to resolution
Why FedTek
- Protect uptime with disciplined support processes for business-critical environments
- One partner for storage, server, and networking support
- OEM-alternative value that optimizes spend while maintaining dependable coverage
- End-of-life and legacy platform expertise beyond OEM lifecycle constraints
- Clear communication and straightforward escalation paths
- Tailored coverage by criticality, location, and operational need
Supported Platforms
FedTek services a wide variety of storage, server, and networking equipment. Don’t see your model? Contact us — chances are we support it.
| Vendor | Supported Platforms / Series |
|---|---|
| NetApp | FAS2000 / FAS2200 • FAS3000 / FAS3100 • FAS3200 • FAS6000 • FAS6200 • FAS8000 • V Series |
| HPE | EVA Series • MSA Series • MSL Series • P4000 • 3PAR • SureStore |
| Dell / EMC | EqualLogic • Compellent • PowerVault Libraries • PowerVault Storage Array |
| EMC | Clariion • Celerra • Data Domain • Isilon • Symmetrix / VMAX • Unity • Avamar • VNX / VNXe • XtremIO • RecoverPoint |
| IBM | DS Series • EXP • N Series • Storwize • TS Series • XIV |
| Hitachi | VSP • AMS • HUS |
| Vendor | Supported Platforms / Series |
|---|---|
| Cisco | Catalyst • ASA • MDS • MCS • Nexus |
| Juniper | EX • MX • SR |
| Brocade | DCX • DS • ICX • VDX |
| HPE | ProCurve Series |
| Dell | PowerConnect • Force10 |
| QLogic | Switching / adapters vary by model |
| Vendor | Supported Platforms / Series |
|---|---|
| Dell | PowerEdge C-Series • R-Series • T-Series • VTRX |
| HPE | ProLiant DL-Series • ProLiant BL-Series • ProLiant ML-Series • HP BladeSystem • HP Integrity Systems • HP 9000 • HP 3000 |
| IBM | pSeries / RS/6000 • xSeries • BladeCenter • iSeries / AS/400 • Power Systems |
| Cisco | UCS Series |
| Sun / Oracle | SunFire B-Series • SunFire E-Series • SunFire x86 • SunFire T-Series • SunFire V-Series • SPARC Enterprise • Sun Netra |
| Lenovo | ThinkServer |
| Supermicro | Models vary — contact us for coverage details |
Ready to right-size your coverage?
Planning renewal, reducing OEM spend, or supporting end-of-life platforms? Share your environment — make/model, locations, and preferred coverage window — and FedTek will propose the right maintenance approach.